Meet the Staff
We require appointments for any service provided, we do not accept walk-ins.
General hours of operation:
We open at 7:30 am and close at 6:00 pm
Drop off for patients is between 7:30 am and 9:00 am
Pickup is at 4:00 pm on Tuesday/Wednesday and Thursday for Cats & Dogs and 3:00 pm on Monday’s for Rabbits (Usually twice monthly)
Non Surgery Days:
Our administrative office is open from between 10:00 am and 2:00 pm
Check calendar for Surgery Dates and Non-Surgery Dates.
Vaccination clinics are held on Various days (usually Saturdays) from 10 am until 3 pm by appointment only, check the calendar for dates.
Hours are general and subject to change based on the schedules of our medical staff. Many factors may occur that alter our schedules and it is recommended to call prior to arriving for any business matter not scheduled ahead of time.
With nearly 30 years of experience in animal welfare, Richard has directed animal shelters both no-kill and animal control in addition to opening 4 spay/neuter clinics and serving on numerous Boards of Directors for various animal welfare organizations. Richard has overseen more than 70,000 surgical procedures and has been responsible for the lives of over 100,000 animals through shelter programs all while creating a first-class state of the art environment designed around the animals' needs with an emphasis on quality.
Billee Rindsig, DVM
Iowa State University College of Veterinary Medicine
With over 30 years of experience in performing surgeries in spay/neuter clinics, Dr. Rindsig has performed easily over 50,000 spay and neuter surgeries. In addition to owning and maintaining her own private practice in Iowa, Dr. Rindsig continues to work with 3 spay/neuter clinics spaying and neutering thousands of pets in our ongoing effort to help reduce the pet population through pro-active work. In addition to her dogs and cats as companion pets, Dr. Rindsig's love of horses has given her the pleasure of owning a horse farm.
Kate Player, DVM
University of Illinois, College of Veterinary Medicine
With more than 10,000 surgeries since starting at our clinic in early 2013, Dr. Player is a meticulous surgeon whose knowledge and expertise is second-to-none and whose surgical skills are highly respected. Dr. Player has brought the latest knowledge on the newest techniques as well as vast experience in canine behaviors and reproductive medicine to our clinic. Dr. Player is a graduate of the University of Illinois College of Veterinary Medicine. Dr. Player shares her home with her husband and their pack of championship Rottweilers.
Linda Lewiston, DVM
Iowa State University College of Veterinary Medicine
Dr. Lewiston has been with our clinic since the beginning of 2012 serving as our Clinical Doctor, responsible for the vaccination clinics, examining and providing preventative care for over 35,000 animals since our opening. Dr. Lewiston's clinical skills are incredible with vast knowledge in all things related to the examination, treatment, and preventative care as well as her ability to diagnose perplexed and peculiar situations. Dr. Lewiston has extensive knowledge in emergency veterinary care working at an ER Veterinary Hospital in the northern suburbs. Dr. Lewiston also has extensive knowledge of behavior and training in the canine environment volunteering her expertise to non-profits and rescue groups. Dr. Lewiston shares her home with her love of Boxers and Goldens along with necessary cats.
Susan Brown, DVM
Purdue University, College of Veterinary Medicine
Graduated from Purdue University in 1976 and has practiced exclusively exotic companion animal medicine since 1980. In 1985 she and her husband Richard R. Nye, DVM founded the Midwest Bird and Exotic Animal Hospital (then in Westchester, IL) which was the first all exotic animal veterinary hospital in the United States. Dr. Brown has lectured extensively at both veterinary and companion animal caregiver conferences across the United States and in Europe on the topics of husbandry, medicine, and surgery of small mammals. She has published numerous articles and chapters in veterinary texts and journals. She has also published dozens of articles in rabbit and ferret club periodicals. Dr. Brown was on the review board of several veterinary journals as well as being the main author of the majority of articles on Veterinary Partners Small Mammal Health Series. She founded the Greater Chicago Ferret Association in 1986 and served as their health director until 1997. She was also the health director for the House Rabbit Society of Chicago and was the Health Director for the House Rabbit Society National. Dr. Brown started Rosehaven Exotic Animal Veterinary Services in 2007, which is a consulting business aimed at providing support to rescue, sanctuary, and animal control organizations that take in exotic pets. She also started The Behavior Connection to help teach companion animal caregivers about the science of behavior, using humane, positive reinforcement and fun strategies for behavior change resulting in a harmonious relationship with their companion animals.
The Volunteers – too many to name them all. Thank you for sharing all your compassion and for the time you give.