Pet Loss Support
We require appointments for any service provided, we do not accept walk-ins.
General hours of operation:
We open at 7:30 am and close at 6:00 pm
Drop off for patients is between 7:30 am and 9:00 am
Pickup is at 4:00 pm on Tuesday/Wednesday and Thursday for Cats & Dogs and 3:00 pm on Monday’s for Rabbits (Usually twice monthly)
Non Surgery Days:
Our administrative office is open from between 10:00 am and 2:00 pm
Check calendar for Surgery Dates and Non-Surgery Dates.
Vaccination clinics are held on Various days (usually Saturdays) from 10 am until 3 pm by appointment only, check the calendar for dates.
Hours are general and subject to change based on the schedules of our medical staff. Many factors may occur that alter our schedules and it is recommended to call prior to arriving for any business matter not scheduled ahead of time.
Pet Loss Help Line
Chicago Veterinary Medical Association (C.V.M.A.) offers a Pet Loss Helpline 630-325-1600. They also offer Wings – a pet loss support group, pet loss brochures and sympathy cards. Visit their website for additional information: .
C.A.R.E. Pet Loss Helpline: College of Veterinary Medicine Champaign, IL - The Companion Animal Related Emotions Pet Loss Helpline is a confidential telephone service offered through the University of Illinois College of Veterinary Medicine. People who are either grieving the loss of a companion animal or are anticipating a loss are encouraged to call. If you need a compassionate, understanding person to talk to, they are here to listen and to support you. They are here Sunday, Tuesday and Thursday evenings 7-9 pm Central Time. The toll-free telephone number is: (877) 394-CARE (2273). If you are in the Champaign, Illinois area, the local telephone number is (217) 244-CARE (2273).
For additional list of hotlines, support groups, counselors, in-home euthanasia/hospice care or cemeteries/crematories, see the Illinois Pet Loss Resources.
Loving Legacies is designed for individuals who have lost a companion animal in their life. Any species type loss is honored and welcomed. The purpose of the group is to provide mutual support and grief education to group members. The program is sponsored by Fox Valley Volunteer Hospice.
Companion animal loss may not only be profound for the loss itself but also for the references this animal provides in witnessing our life events. The loss of our animal companion can cause further life reflection by reviewing our past lifecycle, milestones, success/losses we have faced and geographical changes that have occurred. This companion animal may have been the only constant relationship in this time frame. Fox Valley Volunteer Hospice (FVVH) has created a seven week program. The purpose of the group will be to offer a safe place for companion animal grievers to discuss their feelings. Along with the opportunity for processing will be the provision of educational tools about grief process to assist them throughout their lives. Mostly though we want this to be a place to celebrate their relationship and to know because they have loved they belong.
The next session is to be announced. Contact Christy Pitol at FVVH to register and for additional information at 630-232-2233 ext.230