Fox Valley Animal Welfare League
Our clinic depends on the support of volunteers to help reduce operating cost and keep our prices low - Please understand that they do their best to return your calls and emails.
The following tips are provided to assist you in reaching us:
The best hours to reach us by phone are on Fridays between 10 and 2.
Mondays, Tuesdays, Wednesdays and Thursdays are very busy with surgeries making it difficult to answer but you can always stop by in person.
You may stop in during normal business hours to make appointments, purchase preventatives, inquire about services, but avoid check in and check out times;
( 7:30 to 9:00 and 4:00 to 6:00 ).
Make sure you leave the information needed.
Calls that exclude information will or cannot be returned.
Please do not call repeatedly over and over, if you have not received a return call in a week or so, try again, we have a considerable number of calls that come in daily so it becomes difficult - if not impossible to return every call everyday.
